System Integration Costs
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SER $500
SMSC $6000
Call Center
  Call Center is built from the ground up as a complete VoIP solution for managing contacts and improving customer relationships. Combined with a consolidated contact routing, queuing, and tracking system, companies have everything they need to deliver consistent, end-to-end service.

Customers just do the ¡s One click!!¡¨ on the web page to get the professional service, also speak to internet agents of your company right away as face to face. Enterprises would never loose the any valuable chances. Low implement cost and effort make biggest effect on your marketing and business.

 Except customer service center, video Call Center solution also  can constructs a complete Community Communication platform. Not only text chatting, but also vivid voice can provide great experience between your fellows in Community Communication platform. Enterprise internal community, Dot Com community, or campus / club community all can be built easily and completely.

Benefit

  • Implement e-Age customer relationship mechanism through Web interactive, real-time, warm, professional customer service.
  • Grasp every valuable customer anywhere in internet.
  • Both inbound call and outbound call can be connected between customers and ¡§virtual¡¨ call center agents that located in any location of internet.
  • Intelligent automatic Callback function from Web Call center virtual agents to increase service quality and customer satisfaction.

 

   TO WHOM

   Who Need Call Center Solution?

  • The enterprises that need to create new market rapidly.
  • E-Commerce business, Internet virtual community service provider
  • The enterprises that need to provide more reliable service for nowadays customers.
  • The enterprises that want to easily implement Web Call Center solution which can protect investment (including IVR, or PBX) and well realized

 

 

 

 

 

 

 

 

IVRS Server
4E1(120 Simul Calls)/T1-ISDN/MFC R2/SS7 ISUP,2gb Ram ,Dual Xeon SATA Raid
 $5000       Buy Now
SMSC
4E1(250 SMS/Sec)SS7-TCAP/MAP,2gbRam,Dual Xeon , SATA Raid
 $6000       Buy Now
VOIP Gateway
4E1(120 Simul Calls)/T1-ISDN/MFC R2/SS7-ISUP,2gb Ram ,Dual Xeon , SATA Raid
$6000       Buy Now
Video Conference
240 Sim Calls , SIP, H323,,2gb Ram ,Dual Xeon , SATA Raid
$4000       Buy Now  
Voice Mail
4E1(120 Simul Calls)/T1-ISDN/MFC R2/SS7-ISUP,2gb Ram ,Dual Xeon , SATA Raid
$6000       Buy Now
Signaling Gateway
4E1(1000 Transactions/Sec, 1000 Calls/sec)SS7-ISUP TCAP/MAP,2gb Ram ,Dual Xeon , SATA Raid
$6000       Buy Now
Calling Card Server
4E1(120 Simul Calls)/T1-ISDN/MFC R2/SS7-ISUP,2gb Ram ,Dual Xeon , SATA Raid
$6000       Buy Now
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